Terms, refunds & privacy

Plain-English versions. Last updated 9 September 2026. ServerForge is operated by Station Solutions.

What you are buying

Starter Setup is a software build: our bot constructs categories, channels, roles, permissions and pinned onboarding content inside a Discord server that you own. It can also build into a server that already has members — you are shown a diff of every addition and change, and nothing is written until you approve it, and nothing is ever deleted — and you can re-run the build into your server whenever you like.
Monetize is a software build for a server that already has members: our bot adds paid-tier roles, channels locked to each tier, and a public price-list channel. You are shown every addition and approve it first; nothing that already exists is renamed, moved, re-permissioned or deleted. We do not take payments from your members and we do not switch payments on: Discord Server Subscriptions (or Whop) is enabled by you, the server owner, in your own account, and the money goes to you under their terms. The setup page gives you the steps and a read-only tier check.
Pro Setup is everything in Starter, includes the paid tiers from Monetize, and adds work done by a person: a branding pack (server icon, banner, role colours, emoji set) and a bot setup guide written for your niche, delivered within 48 hours of your server being linked. Bots recommended in that guide are third-party products with their own terms; we do not install or operate them for you on this tier.
Launch Package adds human work: branding, onboarding flow, monetization wiring, two revision rounds and seven days of support after handover, delivered within 48 hours of your server being linked.
Community Retainer is a monthly subscription for ongoing upkeep and a monthly report. Cancel any time from your receipt link; access continues to the end of the paid period.

What we never do

Automate user accounts, sell or transfer members or servers, fake engagement, or send unsolicited Discord DMs. Our bot only ever acts inside a server you invited it to, with the permissions you granted.
Guarantee revenue, growth or member counts. We build the structure; the community is yours to run.

Refunds

Self-serve builds: full refund if the build fails and we cannot fix it within 3 business days of you linking your server. Once a build has completed successfully, the software has been delivered and the order is non-refundable, but we will re-run or repair it free for 30 days.
Launch Package: full refund before human work begins; pro-rated after, at our reasonable discretion.
Retainer: no partial-month refunds; cancel to stop the next charge.
To request one, reply to your receipt email or write to serverforge@send.station.solutions.

Your server, your data

You remain the owner of your Discord server. You can remove the bot at any time; nothing we built disappears when you do.
We store: your order details, the email you gave us, your Discord server ID, and a plan of what we built. We do not read your members' messages and do not need the message-content intent.
Payments are processed by Stripe. We never see or store card numbers.
To have your data deleted, reply to your receipt email or write to serverforge@send.station.solutions. We remove it within 14 days except records we must keep for accounting.

Contact us

Email serverforge@send.station.solutions — a person answers. That is also the address to use for a refund request, a data-deletion request, or anything you would rather not put in a reply to an automated email. ServerForge is operated by Station Solutions.

Disputes

Talk to us first: reply to any email from us, or write to serverforge@send.station.solutions, and a person answers. If we cannot resolve it, the laws of the State of Oklahoma, USA apply.